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Commander Shepard-534
Corey Black
ChloeBug44
Rovky01
• 11/17/2018

I need help with a account issue.

I’m pretty sure that I have brought this up before. But lately I’ve been on a ME3 crave and I can’t play it because the game is messed up on my account. When I open ME3 on my Xbox one (because the game is backwards compatible) it will say “Checking downloadable content.” And then it will say “Loading content.” And then it goes back to saying checking downloadable content and it stays there and won’t go away. It’s only like this on my account. And I don’t know how to fix it. Someone please help me I need to save the galaxy from reapers and romance my Garrus!!!!😫😫😫😫😫
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Commander Shepard-534
Corey Black
ChloeBug44
Rovky01
2
• 11/19/2018
This sounds like something you should be able to look up on Google and/or look up on the manufacturer's website. Tech Support or FAQ or User Forums or Contact Us link. Always do both when I have problems with PS3, that I don't use to game with BTW. The PS3 makes a great blu-ray player because the firmware is updated so much. Which leads me to next question, is it connected to the internet and have you updated it to the latest firmware or software?
1
• 11/19/2018
There’s multiple reasons this could happen:


How old is the Xbox? Does this happen with any other game? If so, you need another one.


This is on your account only? If your playing of a disc it might be broken, or you have no room left on your account.


Or, THE REAPERS ARE IN CONTROL!
1
• 11/21/2018

The only solution I've encountered for this is to disconnect your console from the internet, load the game, and then reconnect and then connect to EA servers. I have no idea if it works, and it sounds like it'd be annoying to do every time, but no more so than not being able to play the game. Failing that, I'd suggest either checking Reddit (There are often solutions posted there that don't make their way to the answers forums,) or checking out the EA answers forum for ME3, to see if solutions have been posted, or to post the topic yourself.

0
• 11/22/2018
The Xbox is fairly new, and it’s only ME3 that doesn’t work on my account on any Xbox. I have three different ME3 discs and non of them work. My Xbox is always updated, and I have enough space on my Xbox for the game. So idk what’s wrong with it.🤷‍♀️
0
• 11/22/2018
And thank you for the suggestions!!!
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